Question:
My son a first time home buyer, did a walk through with his real estate agent on possession day. The movers that the former residents hired spilled hot coffee on the basement carpet, the day before the move. There is now a huge stain on the new carpet and the real estate agent is telling my son to take the former owners of the home to small claims court. Shouldn't my son's real estate agent be offering some assistance to get the matter resolved?
Answer: Monday, May 12, 2008
Thank you for your question. Possession day is always going to be a stressful one. Sit back, relax. The basement carpet coffee stain can probably be removed with a little bit of professional cleaning detergent before actually going to small claims court. In my opinion, small claims court will most likely not get you anywhere. If it is restitution you want, you can probably work something out with your real estate agent without going through such extreme measures. No move in day is absolutely perfect, though we want it to be. A flooded basement--and not spilled coffee would worry me. Not so much hot spilled coffee stain on the basement carpet.
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